Portals

Our online portals are available to Property Owners and Tenants 24/7/365*. Please choose the portal that is appropriate for your role:

  • Tenant Portal: I am a tenant of a building managed by College Pointe Properties
    • Login to the Tenant Portal using your username (email address) and password. If you forgot your password, use the “Forgot your password” link on the Tenant Portal login page. You will get an email with a URL to reset the password. Co-signers, family members or friends do not have access to the Tenant Portal.
    • Please review our Quick Reference Guide for features available to our tenants. Tenants paying online will want to read page 7 of this document to ensure their payment information is input correctly.
  • Owner Portal: I am a property owner or board member of a building managed by College Pointe Properties.
    • Login to the Owner Portal using your username (email address) and password. If you forgot your password, use the “Forgot your password” link on the Tenant Portal login page. You will get an email with a URL to reset the password.

*Our software vendor does periodic maintenance updates that will occasionally make the portals unavailable. These updates usually take less than an 30 minutes and happen in the early morning hours during the week. Extended maintenance windows are rare and usually happen over the weekend in the early morning hours. When possible, we post these extended outages to the portal homepage when you log in so you are aware.